Shipping Policy
How delivery works
Delivery Coverage
We deliver to addresses across Malaysia. Every order needs a complete street address, city, state and postcode — the checkout validates them before payment.
- Orders placed before 3 PM on working days are dispatched the same day.
- Standard delivery arrives in 2–4 working days; express next-day where available.
- Remote areas may take longer — tracking shows every hub scan.
Shipping Fees
A flat shipping fee applies per order and is shown at checkout before you pay. Orders above the free-shipping threshold ship free — the threshold is listed in the site announcement bar.
- The fee confirmed at checkout is final — no surcharges on delivery.
- One fee per order, however many items it contains.
Tracking & Delays
Track every order from the Track Your Order page with your order ID and billing email. Email updates go out at packing, shipping and delivery.